In recent communications, I have shared the steps CAPSA has taken to ensure the safety of our staff and clients all while implementing new tools and processes to continue delivering essential life-saving services.

We know domestic violence has increased during this crisis; with social distancing, many victims are now trapped with their abusers and increased fear and anxiety often trigger escalated abuse.  Although we are a nonprofit these changes have incurred significant costs, such as implemented technology and expanded services to ensure individuals and families have a safe place to escape abuse and  are able to heal from the associated trauma.

Today I want to share a few stories of those we are serving during this crisis.

THERE IS STILL PROTECTION

A client who recently escaped a very scary relationship approached CAPSA for help. CAPSA met with her via a telehealth like service; through this web tool, our expert caseworker was able to help with safety planning, complete a protective order and submit the protective order online.

Due to changes in court processes, her court hearing was over the phone. This client called her caseworker after and said, “I am actually thankful for the coronavirus. I am not sure I would have had the courage to stand in the same courtroom as my abuser.”

Her protective order was awarded. CAPSA will continue to support her via web and phone meetings. We cannot do this work without your support.

THE GIFT OF A SAFE PLACE

CAPSA’s emergency shelter is for individuals and families who become homeless to escape domestic violence. To increase social distancing and reduce shared spaces, CAPSA has changed our onsite shelter capacity and is utilizing hotels and other offsite shelter options – CAPSA continues our zero turn away policy to qualifying individuals.

To provide a safe space for a client, we placed them in a hotel for several days until there was room in our onsite shelter. Here is her description of entering shelter:

“I never could have imagined that I would be able to feel safe and integrated again in my life. This [shelter] environment is so welcoming and supportive. This was the first time since the abuse began that I was able to sleep without nightmares. When I was shown my room, I saw a “care packet” on my bed; I cried and cried because I felt so blessed. It was such a good feeling after so long of being in crisis mode!”

She had a safe place because of your support.

HELP EVEN DURING A CRISIS

For the last year, CAPSA has supported a client with casework, court advocacy and clinical therapy services. She came to CAPSA because her husband was extremely emotionally and sexually abusive. COVID-19 has been extremely challenging because of the general anxiety and increased responsibilities of working from home, homeschooling and her ex-husband using the pandemic as a way to manipulate court ordered parent time.

CAPSA’s ability to continue offering online therapy has been extremely useful to help her feel supported. She told her therapist, “thank you… it’s so helpful to continue to have some outside perspective with all of this going on.”  While her stressors have increased, because of your support, she has continued to make progress on managing anxiety and feeling peace.

With your help, she has access to quality, FREE clinical therapy.

WE NEED YOUR SUPPORT

These clients only had support because of you and supporters like you.

We cannot perform this work without community support during normal time, let alone during a global pandemic.  With the increased demand for services, the additional cost to provide those services and the reduction in donations and revenue, we need your support now more than ever. We are projecting a $150,000+ shortage over the next 12 months.

If you are in a position to donate at any level – please go to www.capsa.org/donate  This money will support essential services.

Thank you for your support,

Jill W. Anderson

CAPSA| Executive Director

 

I want to start by thanking the entire community for an outpouring of support. As a CAPSA supporter, you recognize how domestic violence and sexual abuse support services are even more critical during a public crisis.

While many nonprofits have reduced services during this public crisis, CAPSA has been ramping up services. I’d like to provide you an update on how.

INCREASED NEED FOR CAPSA

During a public crisis, there is an increased need for CAPSA’s domestic violence and rape support services. With social distancing, many victims are now trapped with their abusers, and increased fear and anxiety often trigger escalated abuse.

Here are some national news reports that demonstrate these concerns:

TIME – https://time.com/580…/coronavirus-domestic-violence-victims/

USA Today – https://www.usatoday.com/…/coronavirus-domestic…/5067349002/

ABC News – https://abcnews.go.com/…/isolation-families-coronavi…/story…

CAPSA is committed to providing all of our core support services while ensuring the safety of our staff – this is true now more than ever. CAPSA’s core services include casework, safety planning, rape exam advocacy, protective order support, legal reporting assistance, clinical therapy and emergency shelter.

How we provide services has and will change some, but the resources, expertise and support CAPSA provides will continue.

USING TECHNOLOGY

In the last two weeks, CAPSA has implemented technology and created procedures to move all casework and clinical therapy to phone and online sessions. CAPSA is utilizing Microsoft Teams to provide encrypted video conferences which meet Tier-D security standards and are protected by the same level of confidentiality as face-to-face meetings.

We have been in contact will all current clients, and the transition to online meetings has been smooth.

Most new clients initiate contact with CAPSA through our 24/7 support phone line at 435-753-2500. During these calls, we assess their safety and start providing case management; the only difference is their follow-up casework will be online or via phone. If we determine they are in immediate danger and emergency shelter is needed, our emergency shelter is still open, though we are established additional processes shared below.

RAPE EXAM ADVOCACY

One exception to moving services online is rape exam advocacy.

We will continue to send a caseworker to the hospital for all rape exams to ensure the client’s rights are honored and to connect them with CAPSA’s services. Follow-up services increase x1,000 when we connect with the individual before the rape exam. Cache Valley Hospital will provide the appropriate protective gear when we are on site.

SHELTER PROCEDURES

In regards to our emergency shelter, we are setting up quarantine and distancing processes. This is a significant undertaking as we operate a homeless shelter for domestic violence survivors.

Currently, our emergency shelter is full; as clients move out we will reduce the maximum number of shelter clients from 32 to 16 to increase distancing and reduce shared common space, including shared bathrooms. We are currently working on other off-site shelter options to increase capacity back to 32 individuals; here is an early story: https://www.facebook.com/172756986111825/posts/2761754623878702/?d=n More to come soon.

All new shelter clients will be placed in a hotel for up to seven days for isolation and observation of symptoms prior to allowing them in our onsite shelter. While at the hotel, if they start showing symptoms, they will maintain isolation for an additional 14 days. After this quarantine period, if we have the space, we will move clients into the shelter.

This isolation protocol has already been put to use, as we have placed a new shelter client in a hotel room for quarantine. This will be expensive, but we feel it is necessary to keep our staff and other clients safe and healthy. This is the type of initiative you support when you donate to CAPSA.

ASK FOR HELP

I would ask you and our community to help share CAPSA’s message and donate to ensure core programs remain available to those needing assistance.

A simple method to share CAPSA’s message is to follow CAPSA on Facebook and to like, share and comment on our posts. There are people in your social network that need to view this message.

You can also help by donating to CAPSA. You can make a donation online at www.capsa.org/donate or by mail at PO Box 3617, Logan UT 84323.

You can also create a Facebook Fundraiser for CAPSA and encourage your friends and family to donate; Facebook fundraisers are easy to set up at www.FB.com/pg/CAPSAservices/fundraisers.

Thank you for your continued support. We cannot do this work without you and need your support now more than ever.

Jill Anderson

CAPSA | Executive Director